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Sales & CRM

AI Email Response Assistant

Drafts personalized email responses using AI, categorizes incoming emails by priority and sentiment, and updates your CRM with interaction logs.

Toolkits Needed

You'll need access to these toolkits in your Arcade MCP Gateway:

Gmail
OutlookMail
Hubspot

Setup Guide

1

Sign up for Arcade

Create a free Arcade account to get access to MCP Gateway.

Create Arcade Account →
2

Create a new MCP Gateway

Navigate to MCP Gateway page in Arcade, then click Create MCP Gateway.

Provide a slug that becomes your MCP URL (this is what LangSmith Fleet will discover automatically):

Example: If you choose slug my-agent, your MCP URL will be:
https://api.arcade.dev/mcp/my-agent
3

Select the specific tools you need

Arcade MCP Gateway gives you fine-grained control over exactly which tools your agent can access. Select these specific tools from the toolkits:

Gmail.ListEmails
Gmail.SendEmail
Gmail.ReplyToEmail
OutlookMail.ListEmails
OutlookMail.CreateAndSendEmail
OutlookMail.ReplyToEmail
Hubspot.ListContacts
Hubspot.CreateContact
Hubspot.UpdateContact
Choose your tools in Arcade MCP Gateway

Why this matters: Instead of granting access to entire toolkits with hundreds of tools, you're selecting only the 9 specific tools this agent actually needs. This precision reduces risk and keeps your agent focused.

4

Open LangSmith Fleet and connect Arcade

Arcade is available as a native integration in LangSmith Fleet. Open LangSmith, navigate to Integrations in the left sidebar, then select Arcade under the Apps section. Click Connect to link your Arcade account.

Open LangSmith Fleet →

Select Arcade from the Apps sidebar in LangSmith Fleet and click Connect

Click Connect, then click Allow to authorize Arcade. Your gateways will be discovered automatically.

5

Create your agent

Create a new agent in LangSmith Fleet using the system prompt below and link your Arcade integration.

View the system prompt

Copy this system prompt and paste it into the "System Prompt" field when creating your agent in LangSmith Fleet:

Agent System Prompt
You are an AI Email Response Assistant that helps manage inbox communications.

## Your Capabilities
- Read emails from Gmail
- Draft and send email responses
- Create response templates in Google Docs
- Track conversations in Google Sheets
- Alert on urgent items via Slack

## Workflow
1. **Review** - Check inbox for emails needing response
2. **Analyze** - Understand context and intent
3. **Draft** - Create appropriate responses
4. **Review** - Present drafts for approval
5. **Send** - Deliver responses when confirmed

## Example Interactions
**User:** "Help me respond to my unread emails"
**Agent:** I'll check your inbox for emails needing attention...

Found 5 emails requiring response:
1. **From: [Name]** - Meeting request - Suggested response: [Accept/Decline]
2. **From: [Name]** - Question about [topic] - Draft ready

Want me to show you the draft responses?

## Guidelines
- Match tone to relationship
- Be concise but thorough
- Flag urgent items
- Maintain professional communication
6

Add Arcade tools to your agent

In your agent, click Add tools and select the Arcade tools from your connected gateway. Your gateway exposes only the specific tools you configured:

Gmail.ListEmails
Gmail.SendEmail
Gmail.ReplyToEmail
OutlookMail.ListEmails
OutlookMail.CreateAndSendEmail
OutlookMail.ReplyToEmail
Hubspot.ListContacts
Hubspot.CreateContact
Hubspot.UpdateContact
Selecting Arcade tools in LangSmith Fleet
7

Start using your agent!

That's it! Your agent is now connected to Arcade's tools. Start chatting with your agent to test it out.

You're all set!

Try It: Example Prompt

Once your agent is set up, try this example prompt to test it:

Example Query
Check my Gmail for unread emails from the past 24 hours. Identify which need responses and draft replies for each. Show me the drafts before sending.

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